خلاصہ

Experienced professional with a diverse background in banking, NGO audit and monitoring, multinational restaurants, call centers, and sales and marketing. Proven track record as a Teller in the banking sector, ensuring efficient and accurate financial transactions. Served as an Audit and Monitoring Officer with an NGO, enhancing operational transparency and compliance. Contributed to customer service excellence in call centers and played key roles in sales and marketing initiatives. Versatile and adaptable, with strong communication and problem-solving skills.

تجربہ

کمپنی کا لوگو
Senior Teller
Allied Bank Limited
اپریل ۲۰۲۳ - موجودہ | Gilgit, Pakistan

Undertaking Cash Receipts & Withdrawals. Safeguard the cash vault, stationery and ATM, while processing transactions, in order to maintain security and reduce the banks exposure to undue risk.

کمپنی کا لوگو
Officer Field Monitor & Data Collection
MicroMerger (Pvt.) Ltd.
نومبر ۲۰۲۱ - دسمبر ۲۰۲۳ | Chilas, Pakistan

Provide advice to the supervisor on improving project performance using M&E findings. Analyze programme risks and develop risk register for programme. reporting as per given standards. Regularly coordinate with PMU Monitoring team and Monitoring Partner organization to ensure check and balance on day-to-day activities

کمپنی کا لوگو
Shift Manager
Baskin Robbins Pakistan Pvt Ltd
مارچ ۲۰۲۳ - جون ۲۰۲۳ | Islamabad, Pakistan

SM responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift. Their duties include stocking inventory, balancing the cash register and coordinating employee responsibilities to improve efficiency or customer service

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Customer Service Representative
Dice Analytics
دسمبر ۲۰۲۲ - فروری ۲۰۲۳ | Islamabad, Pakistan

A Call Center Representative isin charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need

کمپنی کا لوگو
Social Media Influencer
EGeeks Global
اگست ۲۰۲۲ - ستمبر ۲۰۲۲ | Islamabad, Pakistan

As a Social Media Influencer, you will beresponsible for developing and executing influencer campaigns to reach the desired target audience. You will also be responsible for creating content with the help of social media management tools.

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Recovery Officer
SEEDCRED Financial Services Limited
نومبر ۲۰۲۱ - مارچ ۲۰۲۲ | Islamabad, Pakistan

Keep track of assigned accounts to identify outstanding debts. Contact debtors to inquire of their payment status. Negotiate payoff deadlines or payment plans. Handle questions or complaints regarding collection

کمپنی کا لوگو
Telemarketing (CSR)
Celebex
اپریل ۲۰۲۱ - دسمبر ۲۰۲۱ | Islamabad, Pakistan

Telemarketers are professionals who are responsible for talking to potential customers on the phone and selling products or soliciting donations. Their duties include tracking customer contact lists, explaining the benefits or advantages of their services, and obtaining payment information if necessary.

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Supervisor
Pizza Hut
اکتوبر ۲۰۱۹ - جون ۲۰۲۰ | Karachi, Pakistan

Supervisor isresponsible for managing the workflow and training new hires on how they can best serve customers and teams of employees. They also create schedules that keep everyone busy with deadlines met to prevent gaps or downtime while giving direction and feedback about what needs improvement.

کمپنی کا لوگو
Volunteer
Govt Of Pakistan
اپریل ۲۰۱۹ - دسمبر ۲۰۱۹ | Hari Pur, Pakistan

Objective To provide support and assistance to the community during the COVID-19 pandemicResponsibilitiesProvide information and support to community members on COVID-19 guidelines and protocols, such as social distancing, mask-wearing, and hand hygiene.Assist in the distribution of essential items such as food, clothing, and medication to vulnerable community members.Deliver meals to people who are unable to leave their homes, such as seniors or individuals with disabilities.Support healthcare workers by providing assistance with tasks such as running errands or providing emotional support.Assist in the coordination of community events, such as virtual meetings or webinars, to keep people informed and connected.Help with the organization and distribution of COVID-19 testing kits, PPE (personal protective equipment), and other necessary supplies.Maintain accurate records and reports of volunteer activities, including hours worked and tasks completed.

کمپنی کا لوگو
Hotel Management
Pindi Hzara Hotel
اکتوبر ۲۰۱۸ - دسمبر ۲۰۱۸ | Rawalpindi, Pakistan

Hotel Management are responsible for managing employees and for planning, marketing , coordinating and administering hotel services such as catering and accommodation facilities. Hotel managers are responsible for making sure that all areas of a hotel environment run smoothly and work together successfully.

کمپنی کا لوگو
Civil Sub Engineer
Shangla Construction Company
مئی ۲۰۱۵ - مئی ۲۰۱۷ | Besham, Pakistan

Working under the supervision of an engineer. Their duties include completing tasks as assigned by engineers, raising concerns, improving their skills, maintaining engineering systems, and reporting to supervisors.

کمپنی کا لوگو
Teacher
Sahil Model School
جنوری ۲۰۱۴ - جنوری ۲۰۱٦ | Shangla, Pakistan

Develops, plans, and implements curriculum, lesson plans, and educational programs for student audiences within areas of expertise. Advises, tests, and teaches students audiences in a variety of academic subjects. Presents and reinforces learning concepts within a specified subject or subject area.

تعلیم

Allama Iqbal Open University (AIOU)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, M.Sc‎
فی صد 70%
2023
Allama Iqbal Open University (AIOU)
ماسٹرز, بیچلرز ان آرٹس, B.A (Hons)‎
Arts
فی صد 63%
2019
Peshawar University
ڈپلوما, DAE in Civil‎
مکمل
2017
Govt. Degree Science & Commerce College
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Medical‎
فی صد 58%
2016
JPMC
نان میٹرک, Matric in Science‎
مکمل
2013

پیشہ ورانہ مہارتیں

ماہر Ability to Maintain Professionalism
ماہر Account Receivable Collection
ماہر Accounts Administration
ماہر Achievement of Monthly CASA Deposit Targets
ماہر Achievement of Total Deposit Targets
ماہر Admin Assistance
ابتدائی Administrative Management 
ماہر Analytical Skills
ماہر Attention To Detail
ماہر Branch Administration Skills
ماہر Branch Banking
ماہر Branch Management
ماہر Branch Operations Handling
ماہر Budget Monitoring
ماہر Business Development
ماہر Campaign Management
ماہر Cash Handling Skills
ماہر Cash Registration
ماہر Civil Supervision Skills
ابتدائی Client Acquisition
ماہر Client Coordination Skills
ابتدائی Client Dealing
ماہر Client Dealing 
ماہر Client Managing Skills
ماہر Client Presentation
ماہر Client Realtionship Management
ماہر Client Relationship
ماہر Client Relationship Management
ماہر Client Service Oriented
ماہر Climate Change
ماہر Climate Change Adaptation
ماہر Close Attention To Detail
ماہر Cold Chain Maintenance
ابتدائی Cold DM Outreach
ماہر Collaboration
ماہر Collections Handling
ابتدائی Commercial Affairs Handling
ابتدائی Commercial Business Command
ابتدائی Commercial Property Sales
ماہر Commination Skills
ماہر Communication Skills
ماہر Communication and Interpersonal Skills
ابتدائی Communication Skills
ماہر Communication Skills For Telecalling
ماہر Communication Strategy
ماہر Communications Skill
ابتدائی Company Stores Management
ماہر Competitive Cost Analysis
ماہر Complaint Handling
ابتدائی Complaint Management

زبانیں

ماہر اردو
متوسط انگریزی